Custom Solutions


With a wide range of knowledge and experience, Actassa can help you solve a variety of business problems. Our team are experienced in delivering solutions to support custom workflows and direct interfaces to various business applications. We can work with you to define, scope, design, implement and host a solution that precisely meets your needs, whether it’s a customer service, e-commerce, marketing or any other application.

Our solutions are built on a foundation of our own software combined with open source and third party software. We are using state-of-the-art Artificial Intelligence, Natural Language Understanding and other technologies from Amazon Web Services, Google Cloud Platform, Microsoft Cognitive Services, and Facebook Messenger Platform.

Typically, our solutions are created using a range of components including:

  • Natural language understanding
  • Conversational user interfaces
  • AI-enabled knowledgebases
  • Workflow automation
  • Document automation
  • Email automation
  • Event scheduling
  • On-demand web search
  • Business systems integration
  • Website integration
  • Facebook Messenger integration
  • SMS integration
  • Analytics
Actassa worked with us to create Kara, our Endometriosis New Zealand Chatbot. Kara deserves a digital award for developing such expertise in all things endometriosis in a short space of time. She immediately engages and welcomes people who arrive at our website, helping them navigate the site, supporting with information, directing to research and just being an all-round fab chatbot. Kara has reduced our office workload and therefore assisted us in maximising efficacy, vital for any Charitable Trust. Andrei and his team are the real digital award winners; obliging, empathetic to our cause, creative, recognising the needs of our organisation and pro-actively engaging with us to get the project completed to an excellent standard. Most of all – and this comes from the heart – we want to thank Actassa for offering this outstanding service pro bono to Endometriosis New Zealand. We are deeply appreciative.
Deborah Bush
Deborah Bush MNZM. QSM
CEO Endometriosis New Zealand