And What They are Saying…
We have had a great experience dealing with Actassa developing some very effective chatbot workflows into our business that relies heavily on RDB. Utilising chatbots has allowed us to improve candidate and client experiences and reduce internal workload seamlessly. We have been most impressed with the team's ability to quickly grasp RDB and importantly our recruiting workflows and then aligning that with working solutions for our teams. We are happy to recommend Actassa as a professional, results driven business that deliver effective solutions to declutter business processes and help us reduce costs and increase sales.
Our setup with Florence (our chatbot) was efficient and easy. Florence herself has been incredibly effective, providing an easy way for potential candidates to express their interest as well as get answers for some basic FAQs. We have found Florence to be very good value for money, as she provides another method of accessibility for our clients and customers alike. We have been so impressed we have already recommended Actassa services to a few other business owners, and will continue to do so as their service and product are both of an incredibly high standard..
Actassa have provided us with cost-effective software solutions which are fully integrated with RDB. Having a reliable and responsive service provider such as Actassa has become ever more important in the current business environment, and we are very pleased with our relationship with Actassa. We are confident that as our needs change over time, the Actassa team will continue to give us great products and excellent customer service.
During the time we have been using VALE, the new client enquiries facilitated by the solution have resulted in significant realised billings.
We have found our chat bot fills a gap in our provision of service where potential clients are not ready to ring us yet but want some initial direction about their legal problem.
Actassa worked with us to create Kara, our Endometriosis New Zealand Chatbot. Kara deserves a digital award for developing such expertise in all things endometriosis in a short space of time. She immediately engages and welcomes people who arrive at our website, helping them navigate the site, supporting with information, directing to research and just being an all-round fab chatbot. Kara has reduced our office workload and therefore assisted us in maximising efficacy, vital for any Charitable Trust. Andrei and his team are the real digital award winners; obliging, empathetic to our cause, creative, recognising the needs of our organisation and pro-actively engaging with us to get the project completed to an excellent standard. Most of all – and this comes from the heart – we want to thank Actassa for offering this outstanding service pro bono to Endometriosis New Zealand. We are deeply appreciative.